Like being on every pre-sales call. Eventually you learn to just keep your mouth shut and nod. And of course deal with the fallout in the post-sale implementation.
This seems to happen to me often: I'm at work (the daytime one) and someone calls my line from one of our customer service departments, "I have someone on the line who can't <do x>, can you help them? I can't figure out what's going on.". Ok, sure. The person comes on the line and... Continue Reading →
I guess that depends on your definition of "perfect"? I do agree with the other saying that Perfect is the Enemy of Good. Many of my BrightLight clients find bookkeeping and accounting tasks frustrating. It's a lot of little details and a lot of things to keep track of and it never ends. There are things... Continue Reading →
#1: The morning you really really really need coffee to survive at the office is the morning where there isn't any.