Like being on every pre-sales call. Eventually you learn to just keep your mouth shut and nod. And of course deal with the fallout in the post-sale implementation.
You know how when you're into something you suddenly see it everywhere? Maybe it was there all along and you were (and this is particularly apt) unaware of it? Or maybe it's just that you stumbled onto something trendy at just the right time that you accidentally trend-set yourself? Or something like that anyway. Mindfulness... Continue Reading →
It's been a busy few weeks, both at BrightLight and at my day job, a reflection on this being that kind of season I guess. I looked at my calendar for the remaining months of the year and freaked out at how little time there was left and how much I had to get done.... Continue Reading →
I think the line below about "professional martyrdom" is so right-on. But it's not just professional - people are also "so busy" in their personal lives as well. It's a competitive thing, always being too busy. What are we really busy for? Usually nothing that worthwhile - checking email, reading Twitter (hey, yo! Sign... Continue Reading →
This seems to happen to me often: I'm at work (the daytime one) and someone calls my line from one of our customer service departments, "I have someone on the line who can't <do x>, can you help them? I can't figure out what's going on.". Ok, sure. The person comes on the line and... Continue Reading →